Web Governance is a committee charged with setting strategic direction and high-level priority setting for Duke’s Web presence and infrastructure. The group is comprised of technology leaders with substantial web involvement and/or oversight.

Scope

  • Security
  • Accessibility
  • Hosting
  • content management systems
  • Domains
  • Development
  • Vendor management service offerings
  • Emphasis was placed on security and accessibility for the first meeting.

Why?

  • Decline in internal management efforts = poor product
  • Costly missteps for the project owner, OIT and vendor
  • Digital reputation at stake